To continue our Q & A series, this week we’re featuring the newest member of the Golf Services Team, Jamie Wales, Golf Services Administrator.
Welcome to Gullane Golf Club, Jamie, please tell us about your new role at the Club.
“The Golf Services Team are committed to provide GGC Members with the best possible service in the planning & delivery of all competitions and events. Working with Stuart Bendoris, Golf Services Manager, I will also be assisting with the caddy programme while offering a “Meet & Greet” service to visitors on Course No. 1. We want to offer a service that’s on par with our world class golf course(s) to both Member & visitor.”
Can you give us some background to your career in golf?
“My golf career started in 2003 as an assistant Professional at Burton On Trent Golf Club, having been inspired to undertake PGA training by the late PGA Scottish Captain, Peter Lloyd. I completed a Professional Golf Studies degree in partnership with the PGA & University of Birmingham and was awarded PGA membership while working at Kings Acre. My role at Kings Acre was extremely diverse and allowed me to gain some invaluable lessons and experiences in operating a Golf Club.
“A move to the Carnegie Club at Skibo Castle is where I realised my enthusiasm for service. An extremely private and prestigious club, it taught me that great service isn’t something delivered day to day, rather it’s something delivered from person to person, matching individual needs & preferences. I look forward to being part of the team that delivers your golfing experience here at GGC.
“As for my playing career: As a PGA Professional, you’re expected to give a speech and/or a short press interview after a win - my first and last speech was on my Wedding Day and this is my first media interview….
What is your favourite thing about the Club so far?
“Apart from having one of the best office views in the country, I would have to say the people. Everyone has been very welcoming thus far. If a Member hasn’t introduced themselves already, then someone else is introducing them to me. That can’t be said for every Club you visit and says a lot about the GGC community.”
Which is your favourite course at Gullane: No. 1, No. 2 or No.3?
“No.3. You can make No. 3 as straightforward or as difficult as you like. The other two don’t offer a choice.”
Outside work, how do you enjoy spending your spare time?
“I have a young family so spare time is somewhat limited these days! At this time of year, I’ve got to mention enjoying watching the Six Nations Championship with a nice glass of Bordeaux!”
Thanks, Jamie, welcome to Gullane and good luck in your new role.